I ordered two phones (both the same but from different refurbishers). The first arrived on time, no problem but the packaging left a lot to be desired and phone was pretty useless (refurbisher was Mobile Crazy Limited). It would not boot fully, kept rebooting and the battery went from 57% to 2% in just over an hour, then the back fell off. The second phone turned up in a Backmarket box which was very good and the new phone was perfect (different refurbisher, BEST4TECH).No issues with it at all. Over the years Back Market has done a great job of changing the narrative for its brand and achieving its mission to build trust and desire for renewed devices. Buying refurbished items can be an excellent way to save money and many have been seen opting for this option, especially for more expensive brands such as Apple devices.
By selling items in various conditions, Back Market is appealing to customers with different budgets. Back Market has revolutionized the process of selling old phones. Now you can get phones in neat condition for great prices. Whether it’s Samsung, iPhone, Sony, or Xiaomi, you’ll find a wide range of brands on their website. For consumers, these reviews highlight the value of researching products and companies. If you’re considering Erisco Foods Limited products, weigh the positive experiences against the controversies.
IPhone 15 • Unlocked
✅ Back Market has sold over 1.5 million products since its launch in 2014 (TechCrunch). ✅ Back Market is a trusted marketplace, according to over 26,000 reviews on Trustpilot (Trustpilot). When you buy a phone from Back Market, you can be confident that you’re getting a great product at a great price. The site has been around since 2014 and has millions of users from all over the world. The company is also financially backed by some big names, including Goldman Sachs, and even the Better Business Bureau website has shown them some love with an A+ rating.
For Sellers
Items must pass a multi-point quality assurance check before being listed on their site. This includes a full testing and certification process from the Back Market curation team. There is also a battery test to ensure all products have working batteries. Plus, buyers can access Tech Support for product questions. Each product also comes with a minimum 1 year warranty and a 30 day money-back guarantee.
Defective Phone, Horrible Custumer Service
This evidence shows that tech gallery did not test the phone’s motherboard, but only documented that touch screen went out. In our opinion, since it costs $165 to replace screen and digitizer and they may not have the skills to do that, they wrote a damaged phone report to save money. Back Market stood behind this, ignored that the phone works and the damaged motherboard report was based on discoloration without actual testing. The images they took could be from any discolored phone inner components.
I trusted Back Market because other friends have purchased Apple devices from them. Back Market provides customers with cheaper items. Some of the 1-star reviews leveled at BackMarket were regarding devices failing during the warranty period and the reviewer being reluctant to send them back for repair. You can use Visa, MasterCard, Discover, American Express, or Affirm to pay for any product on Back Market. Some sellers also offer PayPal as a payment method, but it is not available on every listing. There were also some complaints that claimed even if the order was canceled, the order placing charge was non-refundable.
- You may be sure that your Back Market certified renewed product will continue to function flawlessly for years to come.
- The phones are made to look good on the outside thats it.
- The selection may not be as large as other retailers, but it can be a great option.
- I highly advise not purchasing devices from back market or tekhouz.
- Avoid if pregnant, breastfeeding, or have bleeding disorders, hormone-sensitive conditions (e.g., breast cancer), or heart issues, as it may worsen them.
Have A Question? Ask To Get Answers From The Back Market Staff And Other Customers
With strict quality checks, warranties, and transparent policies, it stands out as a trusted marketplace. However, it’s essential to understand its limitations, such as cosmetic variations and model availability. For those looking to expand their e-commerce ventures, consider exploring Spocket for dropshipping high-quality products. Spocket connects you with trusted suppliers, offering a wide range of items for your online store.
Pros Of Obvi Burn Based On Reviews
You can see on the side that there are some like little scratches, but they’re not even… Like you cannot feel the scratches, they’re just like on the surface. You can tell that whoever had this phone before they had a good case on it. Because with the case on, you could not see at all that the phone was broken.
Final Verdict: Our Back Market Review Score
From smartphones to laptops and home appliances, Back Market provides a diverse selection of devices, catering to different needs and preferences. Finally, our assessment suggests that when dealing with Back Market, it’s prudent to review seller ratings. A high rating and a decent number of reviews usually signal a safe bet. We see Back Market as a smart option, particularly for those of us keen on enjoying technology while also appreciating the value of savings and safety. When we explore Back Market’s legitimacy, we’re pleased to find that safety and reliability are pillars of their service.
Back Market Reviews: Is Back Market Legit For Refurbished Electronics
Back Market usually sources pre-owned products with small signs of wear, but there’s no guarantee they’ll work like a new one. Accessories such as headphones, charging cords, and other components might not be included. All in all, Back Market is a trustworthy business for quality products at discounted prices.
Back Market provides a marketplace for third-party sellers to sell discounted refurbished items. Therefore, it acts as a middleman between sellers and consumers. Whatever customers buy is shipped directly from the merchants themselves. From delivering the items within a few days to offering a limited warranty, Back Market holds their sellers to high standards. On Reviews.io, customer ratings show appreciation for the affordability of devices and the environmental benefits of buying refurbished.
Buy from a either Apple or Samsung approved agents. And spent $375 on repairs to still have an unusable phone that wont hold internet connection. Still don’t know how it was inside a case with temper glass screen protector. The 100% battery health (That sold me on the phone when choosing) dropped to 83% by day 3. So I took it to my respected and trustworthy phone repair shop.
